A crisis is the wrong time to work out who decides, who communicates and what happens first. Organisations that respond well have usually agreed those things in advance and practised them.
AxsuR helps organisations prepare. We write and review crisis and emergency plans, advise on evacuation and continuity planning, and run exercises that test plans and the teams responsible for them. The result is a set of arrangements that people understand and can use under pressure.
Typical client challenges
- No crisis management plan, or a plan that has never been tested
- Unclear roles, authority and escalation routes during an incident
- Country or site evacuation plans that rely on untested assumptions
- Business continuity arrangements that cover IT but not people and sites
- Leadership teams with no recent exercise experience
Scope of services
- Crisis response planning
- Emergency procedures
- Evacuation planning advisory
- Business continuity preparedness
- Tabletop exercises
Typical deliverables
- Crisis management plan with roles, escalation levels and checklists
- Site and country emergency procedures
- Evacuation planning framework with triggers and decision points
- Business continuity review and improvement plan
- Facilitated tabletop exercise with a written after-action report
Industries served
Questions clients ask
How does AxsuR support clients during an incident?
Support during an incident is agreed in advance as part of an engagement, so that roles, contacts and escalation routes exist before they are needed. We advise the client’s crisis team and, for projects in higher-risk locations, work with vetted local partners on pre-planned relocation and evacuation. This website is not an emergency contact channel.
What is a tabletop exercise?
A tabletop exercise is a facilitated discussion in which a team works through a realistic scenario step by step. It tests plans, roles and decision-making without disrupting operations, and it normally ends with agreed improvements.
How often should a crisis plan be tested?
A common practice is to exercise the plan at least once a year and after significant changes to the organisation, its locations or its risk profile. The right frequency depends on your operations.
Can you review a plan we already have?
Yes. We review existing plans against your current operations and recognised good practice, then recommend specific changes instead of replacing the document.